A strategic training programme requires continuous and consistent management to succeed. Following a step-by-step process will not only benefit the development of your customers and channel partners but your entire organisation.
How to Manage Your Training Programme Successfully
A strategic training programme requires continuous and consistent management to succeed. Following a step-by-step process will not only benefit the development of your customers and channel partners but your entire organisation.
5 Tips for Great Partner Relationship Management
Today’s business climate is competitive. Companies will often struggle to meet sales goals on their own. With revenue to generate, brand images to craft and leads to track, seeking the assistance of a channel partner or third-party vendor can be a time-saving solution to delivering your product or service to customers on a much larger scale.
4 Common Problems You May Encounter When Designing a Customer Training Programme
Let’s face it – the path to designing a successful customer training programme comes with hurdles. How do you secure the required budget and proper resources? How do you harness the expertise needed to design an effective programme? How do you determine partner engagement?
4 Examples of Customer Training Success
Customer training programmes have introduced new heights of knowledge – an increasing number of organisations are now adopting the educational approach and reaping the results of higher sales, more loyal customers, more valuable feedback, and greater levels of partner engagement.
Top 5 reasons to use Training Outsourcing companies
From small scale start-ups to fully-fledged enterprises, all companies have training needs. Providing the right learning tools is crucial to enabling company growth, which explains why an increasing number of businesses are choosing to outsource their training.
What to look for in Partner Training Software
Partner training software (sometimes referred to as a Learning Management System) is an eLearning platform that will help you train your external partners, including your franchise owners, resellers, distributors , agents, and installers. This platform allows you to plan, deliver, and track the training programmes that you develop.
The Benefits of Channel Partner Engagement
The distribution sales model has existed since the inception of modern trade. Singer was tapping independent agents to sell and repair sewing machines as early as the 1800s. IBM’s now unshakeable foothold in the PC industry started with distribution through retailers.
How to sell product knowledge training (and why it shouldn’t always be free)
On a racecourse, some lanes are shorter than others. Called an inside track, it’s a naturally advantageous position for racers to be in: shorter means closer to the finish line.
Product knowledge is a customer’s inside track towards user satisfaction. It gives them the tools to properly sell, install, test troubleshoot, and maintain products where others might take the longer route with self-taught information.
Why training is important for technical products
Smart lights have gone a long way from automatically switching on or off. Redwood’s intelligent lighting system uses a network of smart sensors that collect and analyse temperature, motion, and brightness data to deliver energy and cost-efficient, dynamic lighting.
Wahoo Learning vs In-House – Which is Best?
In the early stages of training programme development, planning how you intend to support, maintain and manage it is the key to its success.
For this, there are generally two options: outsourcing to a specialist or keeping it under one roof in-house.
However, deciding how to move forward isn’t clear cut. Many factors can impact the decision.
We are not about to tell you to outsource to us. It’s about us helping you explore your options and make the right choice for your requirements.
6 signs you’re ready to implement a channel partner training programme with Wahoo Learning
Do you think you might be ready to work with Wahoo Learning? Perhaps you’ve identified your challenges and how training solves them. Maybe an online training programme is what you have needed for a while now, but you don’t have the budget or resources available to make it a success.
As a business, we work with you to gain a full understanding of your business and situation to ensure that both parties are ready to sign on the dotted line. There’s nothing worse than wasted time on both parts.
5 problems that can occur after you launch a training programme for external audiences
Developing and launching a training programme to help solve the challenges associated with managing a channel partner network is a major feat and a positive step towards business growth.
However, many businesses attempt to launch without futureproofing their programme.
So, before you start developing your programme or try to find a way to deliver your training, we want to discuss the common challenges that can occur before and after launch and use our experience to help you avoid these pitfalls.
How a technology-based company achieved channel partner training success
How do you know if a channel partner training programme will give you the results you need? We understand that it’s sometimes difficult to understand exactly how a new system will offer the return on investment needed for your business to reach its goals.
This blog has been written to help you understand the intricacies of training programmes and how one technology-based company made it work for them.
What is training programme management?
Caterpillar’s historic comeback was nearly three decades ago, but the principles behind its success still hold true. Given proper support, your external sales network is the key to new markets, the upholder of your brand’s integrity, and your partners in securing loyalty. But in order to become all of these things, businesses need to provide adequate support and training.
The importance of training in Partner Relationship Management
Crutches have remained relatively unchanged for hundreds of years. The logic is simple: You use your hands and arms to balance and move. So when the iWalk 2.0 came onto the scene promising hands-free use, the brand expected users would have trouble visualising how it works.
Yet instead of directing the educational effort towards consumers, the company went a different way and focused on resellers. Partners were given comprehensive training on how to fit patients for the device, and how to teach them to walk in it.