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The Benefits of using Managed Learning Services

Published: 10th March 2021

Learning and development is a key component of a successful organisation, but not every organisation has the resources necessary to fully invest in training. Training programmes may start off well while there is dedicated resource and focus, but fail in the longer term because expertise is lost over time and the business focus shifts to new projects.

Managed learning services can fill whatever gaps a company might have with its L&D initiatives. Whether it’s a complete lack of a dedicated training team or an L&D department that’s stretched too thin, managed learning services provide the scaffolding companies need to achieve their training goals.

Businesses that use managed learning services also enjoy a host of benefits when running their training programmes.

1. More Cost-Efficient Training 

Training is not just about providing educational materials, guiding learners through courses, and assessment. While these are all valuable, content also has to be developed and delivered, timelines have to be set, and support systems must be put in place. Companies that manage their entire training programme in-house have to spend a significant amount of time, money, and resources on administrative tasks. 

With managed learning services, administrative tasks can be offloaded to the provider. Your organisation can then divert resources toward other projects. Providers can also identify processes that may be draining resources for no added benefit and work to eliminate or streamline such processes. 

2. Personalised Learner Pathways 

A growing trend in L&D is learners wanting a more personalised experience for their training programmes, with 58% of L&D professionals citing that approach, along with adaptive learning as the trend they are most excited for. 

Your organisation can answer that desire for more relevant training with managed learning services. Providers offer expertly curated learning materials which you can pick from to suit the varying needs of your audience. Data tracking is also part of the package, giving you the insight to shape courses to specifically address knowledge and skill gaps. 

3. Expands Expertise 

It is unrealistic to expect any one company to have expert-level talent for every niche, especially when it comes to training. It would be prohibitively expensive to bring such talent in-house every time a gap is identified. Even the biggest businesses look to third-party consultants to help with certain projects. 

Partnering with a managed learning services provider grants your company access to a deep roster of L&D professionals with expertise on just about every field you need help with. It’s a simple but effective way of growing your knowledge and skill base without having to add to your fixed costs.  

4. More Detailed Tracking

It can be hard to see just how much your organisation has improved from training if you don’t carefully monitor the performance of your learners when they take their courses. Even with a basic tracking process in place, the data your internal L&D team is collecting might still be missing the finer points about learner behaviour or operational impact that stall progress. 

Managed learning service providers utilise robust learning management systems (LMS) that are equipped with in-depth tracking, reporting, and assessment tools. You can make more accurate projections, pivot strategies much faster, and get a clearer picture of your ROI when using managed learning services with a powerful LMS. 

5. Provides Learner Support 

Learners vary in how fast they can pick up lessons and what types of learning models they are comfortable with. Such variances may be overlooked in favour of organisations adhering to strict strategies and timelines. As a result, some learners get left behind and fail to grasp concepts or develop skills they were supposed to acquire. 

Ensure each learner going through your training programme gets the support they need with managed learning services. You won’t have to commit extra internal resources to compensate for learners struggling in the programme when your managed learning provider has a support team you can count on. 

6. Allows for Flexibility 

Your training offering needs to be flexible, so that if a new product launches or a new partner joins, your training is ready to go. During quiet working periods, you may want to offer specific upskilling training to partners and employees, taking advantage of the flexibility online training programmes offer. 

Managed learning services lets your company adjust the level of training you have to match evolving situations. You can minimise costs during calm periods since you don’t require a full-time training staff, and you can scale up quickly in case you need to. 

7. eCommerce Support 

Companies often find themselves in a situation where they know and understand the value a training programme can bring, but can’t find the budget to successfully develop, deploy and sustain an effective solution.  

Although you need the budget for an external training programme, a managed learning service provider, through their eCommerce support, has the skills and tools available so you can promote and sell your training in an integrated solution. This means your programme can become self-funded over time and even provide a new profit stream for your organisation. 

8. Access to Quality Learning Content 

According to LinkedIn’s 2020 workplace learning report, building or sourcing learning programmes and content takes up the most time for L&D professionals. If you are creating your own training programme internally, that’s a considerable amount of resources on research and development spent before you even launch the programme.  

You can skip the majority of the prep work required for that stage of your training initiatives when you enlist the services of a managed learning provider. They can either provide the learning content for you, or they can adapt your existing informational content for training purposes.  

9. Helps With Internal Promotion of Training 

Getting your training programme off the ground can be a challenge in itself. Management and employees sometimes have to be convinced of the usefulness of training before they put in the effort to engage with it. In fact, L&D professionals around the world cite getting managers to make learning a priority and increasing employee engagement as two of the top three challenges. 

You can get help promoting your training programme within your organisation and to your external partners and customers with a managed learning service provider. With their assistance, you can more easily communicate the necessity of training to your customers and partners as well as the ongoing upskilling of your internal staff. Simple tasks such as notifying when courses are available can also be covered with managed learning services. 

Reinforce Training with Managed Learning Services 

While it is certainly possible to run training programmes completely independently, there are numerous upsides to using managed learning services that create a superior learning experience for organisations. Whether it’s an enterprise-level corporation or a small-to-medium-sized business, the support from a managed learning service provider frees up internal resources to strengthen the core of their L&D initiatives and focus on what they do best. 

Partner with Wahoo Learning for comprehensive managed learning services to get the training support your organisation needs. We provide a bespoke managed LMS solution that meets your exacting standards. You can book a demo today to see our solution for yourself.

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The author - Lloyd Smith

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Lloyd is the Managing Director of Wahoo Learning. He has a passion for the learning technology industry, particularly the latest innovations and technologies.

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