Are you looking at outsourcing your channel partner training program? With so many options available, it can be challenging to understand what a managed channel partner training service can offer and how it might benefit your organisation.
Here, we’ll walk you through what to expect from a partnership and how our managed channel partner training services can help you scale effectively.
Our goal is to provide a fully managed solution that requires minimal internal resources while delivering a top-tier training experience for your channel partners.
What is Managed Channel Partner Training?
Managed channel partner training, like Wahoo Learning’s services, is a comprehensive solution that covers the end-to-end management of your training program. Our approach ensures that your training program can operate smoothly, align with your business goals, and even fund itself—all with minimal need for internal resources or expertise.
Let’s take a closer look at what’s included.
What’s Included in a Managed Channel Partner Training Program?
L&D Administration
Managing and administering a training program is time-consuming, and internal teams are often either not already in place or don’t have the expertise to optimise the program.
Outsourcing the administrative functions to the experts frees up internal resources to strengthen and focus on the core business objectives.
LMS Management
Understanding a new piece of software isn’t always quick and easy. If internal staff don’t grasp the ins and outs of the entire platform, some features will not be utilised so it will not be used to its full potential.
The team that built the LMS are best placed to manage it to ensure it always operates at peak performance.
Our team is well-versed in managing and optimising the LMS to ensure your training platform operates at peak efficiency, including handling partner management and database upkeep.
eCommerce Management
Monetising your training program through course sales is an option that can turn training into a revenue stream, rather than a cost.
If you sell your valuable courses, with Wahoo Learning, you can do so without the need for any internal resources to process payments or deal with enquiries or product reports.
eLearning Content Production
Creating training material and keeping that material fresh and up to date is essential for a successful training program.
We work with you to develop and maintain engaging course material that provides value to your channel partners and keeps them engaged.
Related reading: Everything you need to know about our eLearning production service
Learner support
Learner support ensures learners have a smooth journey; quickly, efficiently and professionally receive support for any problems that arise, whether user-based or training-based.
Without the correct level of support in place, customer satisfaction could become an issue.
With Wahoo Learning, our team handles all learner support, ensuring issues are resolved quickly and professionally to keep partners motivated and satisfied with their learning experience.
Reporting and monitoring
Having regular reports processed, reviewed and provided to you ensures an expert eye is always on improving and enhancing your program. Using data and feedback is crucial for making changes and evolving your training program. Without regular reports, it is impossible to see what is working and what isn’t.
When you work with Wahoo Learning, we provide regular insights and data-backed recommendations to continuously improve and evolve your program.
Related reading: How to Manage Your Training Program Successfully
Who is Managed Channel Partner Training For?
Managed channel partner training may be a perfect fit if you:
- Your objective is to train your external sales networks – including channel partners, customers and franchisees.
- Don’t have the internal expertise to develop and deploy a training program.
- Don’t have a team in place to administer and manage the training program.
- Don’t want the complications associated with hiring, maintaining and paying for a team.
- Want to be confident that your training program will be constantly optimised.
- See the learning as an add-on feature of your offering to support customers but do not want a large internal resource to operate.
- Want to build a self-funded or revenue-generating program.
Managed channel partner training may not be suitable if you:
- Want to train internal employees.
- Already have in-house training program management expertise.
- Have a Learning and Development team in place to support and manage your program.
- Don’t want to create additional revenue by selling your training.
Why Choose Managed Channel Partner Training?
Over our 20 years of experience managing global training programs, we’ve seen that many organisations lack the infrastructure, resources, or budget to handle a successful channel partner training program in-house.
By outsourcing to Wahoo Learning, you gain access to a team of experts who continuously optimise and evolve your program based on data and changing needs.
We take care of every aspect of your program, allowing you to concentrate on core business objectives while ensuring your partners receive valuable, engaging training.
What Challenges Does It Solve?
When it comes to training programs, organisations usually experience three key challenges: lack of resources, expertise and budget.
With our managed channel partner training, we address these common challenges by providing comprehensive support for administration, content, and platform management, creating a sustainable, scalable program that meets your goals.
Related reading: The Challenges of Channel Partner Training (and how to solve them)
Is Managed Channel Partner Training Tailored To My Organisation?
Yes, we understand that the level of support required by organisations varies across the board. By working closely from the offset, we can create a package to suit unique requirements.
Summary
Whether it’s a complete lack of a dedicated training team or an L&D department that’s stretched too thin, managed channel partner training provides the scaffolding you need to achieve your training goals. Going one step further, they can help provide you with a profitable training program with very little involvement from your organisation.
Ready to explore how managed channel partner training can benefit your organisation? Contact Wahoo Learning today to learn more about our services and discover why we’re the ideal partner to support your channel training goals.
