Outsourcing vs In-House – Which is Best for Delivering Your Training Programme?

13th January 2022

Surreal landscape with a split road and signpost arrows showing two different courses, left and right direction to choose. Road splits in distinct direction ways. Difficult decision, choice concept.

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In the early stages of training programme development, planning how you intend to support, maintain and manage it is the key to its success.

For this, there are generally two options: outsourcing to a specialist or keeping it under one roof in-house.

However, deciding how to move forward isn’t clear-cut. Many factors can impact the decision.

We are not about to tell you to outsource to us. It’s about us helping you explore your options and make the right choice for your requirements.

We understand everything training programme management entails, and we know how to make a success of it.

This blog is about us sharing our knowledge with you to help you make an informed decision.

The Benefits of Outsourcing To A Managed Learning Service Provider

Developing a training programme isn’t just about selecting the correct Learning Management System (LMS). It’s also about planning how your programme will be administered and backed to ensure objectives are met and return on investment is maximised.

By outsourcing to specialists, you can be sure that your entire training programme is in the hands of professionals.

But that doesn’t mean it’s the best option for every organisation. If you have in-house expertise, capability and resource, you might prefer to keep it all under one roof. We’ll explore that option later on in the blog.

Now, we focus on the major benefits of outsourcing the delivery of your training programme.

Your LMS and training programme is run for you

This might seem like the obvious benefit. But, it’s important to understand what that means for your organisation.

Expecting your company to have experts in every field is unrealistic. Bringing talent in-house every time you realise a need is expensive and time-consuming.

Dealing with internal staff is different to delivering training to external sales partners and it requires a unique skill set. Partnering with an outsourcing company gives immediate access to the expertise required to run this type of training programme.

It frees up internal resources and negates the need to employ, train and pay for new staff to administer, support and manage the programme.

Flexibility and agility are guaranteed

Without the constraints that additional projects, daily workload and changing targets, often felt by internal teams, your programme can flex whenever the need arises.

Organisational requirements, audience needs and market growth all require specific attention. If the programme isn’t agile enough to meet these ever-changing needs, partners and customers can quickly become unengaged. If you are selling your courses, this can also lead to a reduction in revenue.

Working with an outside training partner means new concepts, changes in direction and solutions to new challenges can be implemented quickly and efficiently.

Your budget is optimised

Training programmes have many moving parts. Setting and sticking to a budget is not an easy task, especially when it comes to defining the internal resource and time aspects.

When you outsource, a budget can be set with the confidence that it will be met and overspending won’t take place. From the offset, discussions regarding initial and ongoing costs will take place with the expert insight offered by your selected specialists.

When working with Wahoo Learning and taking advantage of the training eCommerce services, management of payments, and invoicing revenue are also taken care of. Regular reports are created and the decision can be made on whether to reinvest in the training programme (meaning it becomes self-funded) or whether it’s returned as profit.

Generally, outsourcing is the best option if you want full confidence that work is getting done, your programme is optimised and everything is achieved professionally and strategically.

It’s also the best option if you want to reduce the time, effort and complexity associated with running and managing a successful training programme.

Wahoo Learning – An Outsourcing Solution

More than just an LMS vendor, we aim to build a service package that covers the management of the entire training programme. This includes L&D administration, LMS management, eCommerce management, eLearning content production, and user and learner support.

If you want to sell your courses, we want to help you make the programme fund itself with very little internal resources or expertise required.

Each of our services has been designed to reduce the bottom line for our customers, all while delivering a high-quality training programme to external audiences such as channel partners or customers.

Utilising the experience and expertise of our team gives your training programme the very best chance of success.

Related resource: Everything you need to know about our Managed Learning Services

The Benefits Of Managing Your Training Programme In-house

Organisations that want to implement a training programme usually come across three key challenges relating to resources, expertise and budget. Of course, you might be one of the lucky ones that already have large internal teams available to look after the training programme from start to finish.

There are benefits to keeping things in-house. Here we explore the main advantages:

You could save money

If you already have a team of experts on the payroll, there is no real need to spend a budget on outsourcing to another team of experts. This alone makes keeping things in-house a much more cost-effective approach.

However, it’s important to consider whether your internal resources have the time available to enable an effective programme.

Continual optimisation is a key consideration here, especially if your programme needs to generate revenue.

You retain full control of your deadlines

Retaining full control of your training programme does come with its benefits, but only if you have the resources available to make things happen.

If you outsource, you will have to stick to the deadlines that are set by them. By keeping everything in-house, it gives you the flexibility to move tasks around should they be required.

However, by doing this, you do lose an element of accountability. Something which shouldn’t be overlooked.

You can work together with other departments and use your own processes

Being told what to do and how to do it isn’t at the top of everyone’s favourite way to work. If you already have processes in place, and it’s important to keep to those, keeping things in-house can be an easier option.

It is also true that some teams would rather look after things themselves than have to talk to ‘outsiders’ about the best way to do things.

Perhaps it’s a part of your organisation’s culture for departments to collaborate on projects to build a sense of team spirit.

Which Is Best For You?

When you are deciding the best option for you, remember what is right for your organisation now, might not be the best solution in the long run.

Even if you have all of the resources you need in-house, we see all too often teams that are overwhelmed or asked to prioritise a different project or task depending on the current needs of the business. Sometimes it also helps to have an outside influence to keep things on track and offer valuable insight.

Although making a success of your training programme isn’t necessarily rocket science, constantly having the expertise to back it up can be the difference between success and failure.

Are you interested in talking to us about how we can deliver your training programme? You can get in touch with us. We can discuss your specific requirements and answer any questions you might have.


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