How to Get the Most from your Partnership with Wahoo Learning

Published: 13th January 2022
Category: News

When we enter a new partnership and start working with a new customer, we think it’s important to be as transparent as possible. We want to work closely with you and get under the skin of your organisation from the offset.

From your point of view, this process is designed to set your expectations and ensure you get the most from our partnership. It’s a chance for you to get to know Wahoo Learning and understand the processes we put in place to make a success of your training programme.

We want you to benefit as much as possible from working with us and for that to work, it takes input from both parties.

Here we seek to explain our expectations of you as our new customer and how we work through the initial stages and beyond.

Let’s begin…

What you need to do

For us to develop a solution that meets the requirements of your organisation, we need to understand who you are training, why you want to train them (what are your overall objectives) and what success looks like to you.

There are some specifics about your organisation that we need to know:

  • Company background and explanation of the internal structure.
  • What are your goals, and how do they fit into your organisations overarching business objectives?
  • What does the sales pipeline look like?
  • Who are the key stakeholders?

In terms of your learners, you need to understand and communicate with us the following:

  • Who your target audience is
  • What they need to know
  • What they want to get from the training
  • The skill level they already have

Some other steps must be thought out during the planning stages. They are:

  • Determine what will drive your customers to take the training
  • Will the training programme be supported by a larger partner programme
  • Is the training accredited?
  • Determine how you will launch your programme
  • Establish whether you will charge for the training or take on the budget internally
  • If charging, what price will you charge?
  • Will the training programme relate to partner tiers? If so, will discount levels be used in relation to tiers?

In these initial stages, it’s important that you communicate as much with us as possible. As a team, we will be on hand to help you discover any answers you are unsure of.

Our experts are always available to support the launch of your programme and can offer advice on how to achieve an efficient launch.

Remember, we are here to work with you. Always reach out if there is anything you need input on.

Additional information we need from you

In terms of the project itself, there is some information we need to start to work on our side. This will help us develop a project plan that we can share with you. It will include timelines, tasks and major milestones, to ensure we are on track and you understand how the project is progressing at all times.

  • Let us know who will manage the account on your side.
  • Tell us what domain you would like us to use.
  • Provide us with brand guidelines.
  • Provide us with key deadlines.
  • Transfer any ready-made training materials or details of courses that we will be creating.

Let’s get started – How we kick off

You should now be clear on the information we need from you to get started. Once our onboarding and introduction meetings have taken place, we will follow this process:

  • Scope of work (SOW) is produced to cover the project specifics.
  • Changes to SOW if necessary.
  • Production of project timeline – exactly what will happen when. Includes dates for the completion of each milestone and exactly what is needed from you and when to ensure they are met.
  • Zoho Connect demo – this will be the main form of communication for sharing documents
  • Next steps. What we need imminently and what we will be getting to work on straight away

We understand that you will likely be juggling your workload. Part of the planning is to ensure that you know exactly what we need from you and when. Nothing should be a surprise.

Throughout the entire partnership, we are always available to answer any questions and offer support when it is needed. That’s what we’re here for.

Summary

We want to exceed your expectations. Working together to achieve your training programme objectives is what we do. For us to achieve the best possible results, you can expect high levels of communication, especially in the initial stages. We will keep you updated and ensure you know everything that is being achieved along the way.

It’s important that our goals remain aligned and that any changes in direction are documented and linked back to your organisation’s objectives. This will maximise the success of your programme and provide the confidence that we are working to accomplish the same end target.

After reading this, if you have any questions, please get in touch with the team so we can add them to the agenda! If you haven’t been assigned a desiccated account manager quite yet, you can drop us a line here. 

 

You might also enjoy

What you need to know before you start working with wahoo learning

What You Need to Know Before You Start Working with Wahoo Learning

Before you invest in a training programme and start working with Wahoo Learning, there are some important elements to have in place first.

Even though we take care of the training programme delivery and project management, there is some preliminary work you can do to help us hit the ground running and get to the deployment stage as smoothly and quickly as possible. Of course, this is also dependent on the individual requirements of your programme.

Here is a detailed overview of what you need in place before we start work together.

Wahoo learning vs in-house – which is best?

Wahoo Learning vs In-House – Which is Best?

In the early stages of training programme development, planning how you intend to support, maintain and manage it is the key to its success.

For this, there are generally two options: outsourcing to a specialist or keeping it under one roof in-house.
However, deciding how to move forward isn’t clear cut. Many factors can impact the decision.

We are not about to tell you to outsource to us. It’s about us helping you explore your options and make the right choice for your requirements.

6 signs you’re ready to implement a channel partner training programme with wahoo learning

6 Signs You’re Ready to Implement a Channel Partner Training Programme with Wahoo Learning

Do you think you might be ready to work with Wahoo Learning? Perhaps you’ve identified your challenges and how training solves them. Maybe an online training programme is what you have needed for a while now, but you don’t have the budget or resources available to make it a success.

As a business, we work with you to gain a full understanding of your business and situation to ensure that both parties are ready to sign on the dotted line. There’s nothing worse than wasted time on both parts.

Why wahoo learning might not be the right fit for you

Why Wahoo Learning might not be the right fit for you

In business, we are programmed to think about the requirements of a particular project and how these feed into the overarching core business objectives. Planning processes are formed by setting objectives and deciding the best course of action to achieve them.

To help answer these questions, we’ve put together this article that clearly defines reasons why we might not be the right fit for you and gives an insight into choosing the right partner for your business.

But part of the planning process should be: who do we want to work with? Why do we want to work with them? And are they the right fit for us?

To help answer these questions, we’ve put together this article that clearly defines reasons why we might not be the right fit for you and gives an insight into choosing the right partner for your business.

The author - lloyd smith

The author - Lloyd Smith

Lloyd is the Managing Director of Wahoo Learning. He has a passion for the learning technology industry, particularly the latest innovations and technologies.

Our recent posts

What you need to know before you start working with wahoo learning

What You Need to Know Before You Start Working with Wahoo Learning

Before you invest in a training programme and start working with Wahoo Learning, there are some important elements to have in place first.

Even though we take care of the training programme delivery and project management, there is some preliminary work you can do to help us hit the ground running and get to the deployment stage as smoothly and quickly as possible. Of course, this is also dependent on the individual requirements of your programme.

Here is a detailed overview of what you need in place before we start work together.

read more
Wahoo learning vs in-house – which is best?

Wahoo Learning vs In-House – Which is Best?

In the early stages of training programme development, planning how you intend to support, maintain and manage it is the key to its success.

For this, there are generally two options: outsourcing to a specialist or keeping it under one roof in-house.
However, deciding how to move forward isn’t clear cut. Many factors can impact the decision.

We are not about to tell you to outsource to us. It’s about us helping you explore your options and make the right choice for your requirements.

read more
Everything you need to know about our lms

Everything you need to know about our LMS

Whenever we make a decision to purchase a new product or service, we all have questions. Choosing the right LMS for your organisation can be a difficult decision, especially as there are so many options on the market.

We’ve written this blog to save some of the guesswork and answer any questions you may have ahead of your decision.

The WahooLMS has been specifically created for training external audiences so it’s important to us to explain the how, why and what.

read more
6 signs you’re ready to implement a channel partner training programme with wahoo learning

6 Signs You’re Ready to Implement a Channel Partner Training Programme with Wahoo Learning

Do you think you might be ready to work with Wahoo Learning? Perhaps you’ve identified your challenges and how training solves them. Maybe an online training programme is what you have needed for a while now, but you don’t have the budget or resources available to make it a success.

As a business, we work with you to gain a full understanding of your business and situation to ensure that both parties are ready to sign on the dotted line. There’s nothing worse than wasted time on both parts.

read more
Everything you need to know about our elearning production service

Everything You Need to Know About Our eLearning Production Service

Are you developing a new training programme? Or perhaps refreshing eLearning course content or looking for new course content? There are such vast differences between some of what is available on the market today, so we wanted to explain, in full, what our eLearning production service is all about.

This blog should provide you with a clear idea of what we offer as part of our design services, and whether it meets the needs of your organisation.

read more
5 problems that can occur after you launch a training programme for external audiences

5 Problems That Can Occur After You Launch a Training Programme for External Audiences

Developing and launching a training programme to help solve the challenges associated with managing a channel partner network is a major feat and a positive step towards business growth.

However, many businesses attempt to launch without futureproofing their programme.

So, before you start developing your programme or try to find a way to deliver your training, we want to discuss the common challenges that can occur before and after launch and use our experience to help you avoid these pitfalls.

read more

Pin It on Pinterest

Share This

Share this post with your friends!