What You Need To Know Before You Start Working With Wahoo Learning

13th January 2022

Posted in Insights
Hands adult business Team Work partnership harmony Cupping young Plant and seeding Nurture grow Environmental and reduce global warming help earth, top view.  Ecology agriculture Concept

Table of Contents

Before you invest in a training programme and start working with Wahoo Learning, there are some important elements to have in place first.

Even though we take care of the training programme delivery and project management, there is some preliminary work you can do to help us hit the ground running and get to the deployment stage as smoothly and quickly as possible. Of course, this is also dependent on the individual requirements of your programme.

Here is a detailed overview of what you need in place before we start working together.

1. Training Programme Objectives (and how they link to core business objectives)

As soon as everything is in place in terms of contracts, we will start our journey with a kick-off meeting. During that meeting, we will ask lots of questions about your organisation. This allows us to quickly get to grips with your business objectives.

Before we kick off, it’s important that you have a clear set of requirements to help us align our goals and build a programme that meets your goals.

Every organisation has its own unique requirements, but many follow a similar theme. Some examples of training programme objectives are:

  • Build stronger, longer-lasting partnerships
  • Increase the volume of sales
  • Gain a competitive advantage

In addition, we need to understand how each of your training programme objectives relates to your core business objectives.

We will also ask for information relating to the company’s background, internal structure, sales pipeline and key stakeholders. The more knowledge you can share with us, the better.

As you are no doubt aware by now, training programmes are not something that is launched and then left to its own devices. Programmes are ongoing and need regular tweaking and maintenance.

Providing us with as much insight as possible from the start enables us to get the best results and maximise your return on investment. It’s even better if you’re already prepared to answer these questions and have covered everything off as a team.

2. The Requirements Of Your Audience

For your training programme to be successful (and potentially revenue-generating), it must meet the needs of your audience.

Part of the planning process should always be talking to your customers. Time must be taken to find out what the individual and business objectives are. With this vital information, the training programme can be aligned with their goals and engagement rates will ultimately be higher.

When training external audiences, keeping engagement rates high can be a challenge. They are usually training in their own time and have the usual day-to-day pressures of running their business to contend with. By outsourcing training programme management, organisations can ensure that training programmes are kept front of mind.

There are some key points that you should cover in the planning stages. Find out as much as you can about what value you can offer them, including, what they need to know, what they need to gain from training and the skill level they already have.

With all of this information at hand, building a training programme to meet your objectives becomes a simplified task. We can launch with the confidence that uptake will be high.

3. Budget Allocation And Ongoing Costs (do you want to sell your courses)

Organisations often don’t consider the entirety of the budget needed to launch and maintain a training programme. It’s easy to underestimate the cost of providing valuable content and a high service level. The initial focus is more often than not on the Learning Management System itself.

When securing a budget for your training programme, there are some basic elements to take into account. These costs are:

  • Producing effective training content
  • The learning platform (LMS)
  • Ongoing administration and management

Without careful consideration for the ongoing administration and management of the training programme, organisations often hit problems and programmes become stale and unengaging.

Of course, your training will add significant value to your customers and so when training content is created, marketed and sold correctly, it’s possible to offset the cost of the programme. With the help of our management services, this can all be achieved with very little input from you.

If you are planning to sell your courses, before our initial meetings, think about how much revenue you need to gain to cover the costs you need it. Whether there is any internal budget available or not, starting to think about the pricing structure for your programme is important. We are on hand to help with this once we are aware of the budget you have available.

Related resource: Want to Create a Training Programme but Have Limited Budget – Here’s How

Who Will Be In Charge Of The Training Programme?

To work in the most time-efficient way possible, we usually request that we have a single in-house point of contact.

Part of that in-house role, and the most crucial part is to ensure high levels of communication are maintained between both parties.

The appointed person will work closely with the Wahoo Learning account manager to ensure the smooth delivery of the training programme.

Some of the main tasks and responsibilities
are:

  • Reviewing the programme and its performance.
  • Sharing company, programme and L&D goals.
  • Coordinating learning material.
  • Defining necessary reports and data analytics.
  • Sharing programme challenges for
  • Wahoo Learning to work through.
  • Attend weekly/bi-weekly progress calls.
  • Create/sign off all new processes.

Your Wahoo Learning account manager is always on hand to support all of these tasks and will always be available to answer any questions that may arise.

Summary

By working through your objectives and communicating with your audience in the early stages, your training programme has a greater chance of success. This part of the planning process is crucial and time should be spent getting to know the needs of your audience to ensure your programme is designed to meet those needs.

Bringing all this information we’ve discussed in this article to the table in the initial stages enables us to start work on our project plan as swiftly as possible. It will help both parties to fully understand the requirements and how we will work together on an ongoing basis.

With everyone ‘in the know’ goals can easily be aligned, and a plan for meeting the objectives of your programme can be discussed, created and implemented.

Related resource: How to get the most from your partnership with Wahoo Learning

After reading this, if you have any questions, please get in touch with the team so we can add them to the agenda! If you haven’t been assigned a dedicated account manager quite yet, you can drop us a line here. 

Share

Get the latest news

For all the latest news and industry insights simply sign up today - it’s spam free!

Related Posts

You may also enjoy

OLYMPUS DIGITAL CAMERA

Why Online Training Fails: 10 Common Pitfalls (and How to Avoid Them)

Maybe you have launched a training program and it’s not reaching its goals, or you are looking at launching a training program, you are aware of some significant challenges and you don’t want it to fail. Whichever group you fall into, this blog is written to help you understand what can make your training program fail and the steps you can take to make sure it doesn’t happen to you.
Businessman in Control of White Rock: A Promising Startup Concep

What is Customer Training?

In this blog, we will explore the concept of customer training in B2B businesses, its benefits, and how to create an effective training program. We will also discuss the challenges businesses face when implementing customer training programs and how to overcome them, providing you with insights and strategies to create impactful customer training programs that drive business success.
Customer Relationship Management, Businessman use tablet with global structure customer network technology, Data exchanges development. customer service, social media. digital marketing online.

A Guide to Successful Channel Partner Management

Implementing effective channel partner management strategies is essential in order to be successful and navigate the significant challenges presented by managing channel partners, such as the misalignment of goals, inconsistent messaging and inadequate communication. Whether you’re just starting a channel partner program or looking to optimise your existing program, this blog will provide valuable insights into how to manage channel partners successfully, some of the common challenges faced when managing channel partners and practical strategies to overcome them.
Surreal landscape with a split road and signpost arrows showing two different courses, left and right direction to choose. Road splits in distinct direction ways. Difficult decision, choice concept.

Outsourcing vs In-House – Which is Best for Delivering Your Training Program?

In the early stages of training programme development, planning how you intend to support, maintain and manage it is the key to its success. For this, there are generally two options: outsourcing to a specialist or keeping it under one roof in-house. However, deciding how to move forward isn’t clear cut. Many factors can impact the decision. We are not about to tell you to outsource to us. It’s about us helping you explore your options and make the right choice for your requirements.
Achievement and Business Goal Success Concept - Creative business people with icon graphic interface showing employee reward giving for business success achievement.

How to Ensure Channel Partner Success

To build a successful partner channel program, it’s important to carefully manage and nurture the vendor/partner relationship throughout its journey. Several key components must be considered to ensure a successful channel partner program, which includes understanding your channel partners, providing a top-quality onboarding process, ongoing communication, and measuring success.  
Knowledge transfer. Business knowledge management. Building wood blocks on table.

4 Popular Training Delivery Methods (and where to use them)

While more companies recognise the benefits of providing a training program to their teams, it is important to acknowledge and evaluate the different methods available. We’ve written this blog to explore what methods of training delivery are available, the benefits of each one and where they are best used.