WahooLMS
The Best Customer Training Software
Provide your customers with a catalyst to boost growth through a focused, value-driven customer training program.
Our top-rated customer training software breaks free from the confines of traditional learning, offering a more immersive and intuitive training solution.
Experience an innovative approach to learning with WahooLMS, the best LMS for customer training.
Book a demo to transform your customer training experience:
ACHIEVE YOUR TRAINING OBJECTIVES
Align your goals and encourage success with customer training
Communicating features, benefits and value gives your customers everything they need to promote and sell your product over competing brands.
Our purpose-built customer training LMS is crafted with a singular focus – you and your customers.
Every characteristic of our system and managed services is meticulously designed to bolster engagement, simplify the learning journey and deliver on training objectives effortlessly.
a 'done for you' approach
Benefit from a bespoke managed Learning Management System
Key Features & Benefits of our Customer Training LMS
- Clear, responsive and user-centric interface and catalogue to encourage engagement.
- Fully customisable platform to ensure brand continuity and secure trust.
- Unique translation tools for courses, the platform and narration to over 120 languages.
- Customisable learner pathways based on roles, goals or customer types.
- Functionality for blended learning when classroom training is necessary making it easy to vary the format and track results
- Integrated eCommerce tools to help promote and sell courses.
- Advanced reporting capabilities for in-depth tracking and monitoring.
- Integration with third-party apps for single sign on for ease of use.
- Customisable notifications for due dates and reminders.
- On-the-go mobile learning via a dedicated training app.
- Certification and badging for compliance requirements.
Successful Training
Why use an LMS for customer training?
Aligning your goals encourages success. Communicating features, benefits and value gives your customers everything they need to promote and sell your product over competing brands. The best way to do this is with a dedicated customer training LMS.
Build reputation
Ensure consistent messaging and develop a reputation for nurturing and supporting your partners.
Accelerate success
Offer the tools and training needed for your customers to onboard successfully, hit the ground running and sustain growth.
Encourage loyalty
Develop and sustain unrivalled, trusted partnerships that are mutually beneficial.
Boost revenue streams
Aligned goals and increased knowledge allows your customers to drive product sales.
Increased efficiency
Reduce travel time and expenses while easily reaching global customers through online training delivery which can be delivered from a centralised location quickly and easily.
Ultimate flexibility
Online training is available on demand allowing customers to take part in learning at any time, from anywhere, without the need to interrupt their schedules.
Rapid scalability
Whether new or existing partnerships, support your entire channel by rolling out translatable, global training quickly and easily.
Strategic growth
Easily view gaps in knowledge and identify areas for upselling or upgrading using intuitive monitoring and measurement tools.
Accelerated onboarding
New customers are rapidly equipped with everything needed to expertly market and sell your product, allowing them to hit the ground running and start achieving sales.
Need Help Choosing the Best Solution for Your Needs?
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Choosing the Right LMS for Customer and Partner Training
Solving Challenges
Solve common customer training challenges
New customers are rapidly equipped with everything needed to expertly market and sell your product, allowing them to hit the ground running and start achieving sales.
Challenge: Time, expertise and resource constraints in developing and managing training.
Solution: Wahoo Learning’s Customer training software and training delivery services eliminate the need for additional internal resources.
Challenge: Training multiple customer employees in global locations.
Solution: Unique translation tools for seamless communication and engagement and robust tracking and analytics for real-time insights.
Challenge: Equipping customers with the right knowledge and skills for success, quickly and at the point of need.
Solution: Efficient onboarding, personalised learning paths, targeted content delivery, ensuring customers receive training for enhanced productivity and performance.
Challenge:Delivering consistent, standardised training to a growing customer network.
Solution: A centralised, cloud-based platform for accommodating a large user base worldwide and storing and updating training materials.
Challenge: Tracking training and ensuring compliance and certification requirements for customers.
Solution: Robust reports and tools for custom assessments, certification tracking and automated renewal reminders.
Challenge: High costs associated with delivering training face-to-face, including travel, time and material production.
Solution: Online training delivery via the WahooLMS to global, multi-level audiences at the click of a button.
Successful Training
How does Wahoo Learning support your training program?
Our responsive features, services and solutions are specifically designed to build and manage successful customer training programs.
Hassle-free administration
Run your training program with no internal resources required. Managed learning services reduce the time and effort needed to administer and manage training programs successfully.
Pain free platform
An easy-to-use, learner-centric LMS encourages high adoption rates and provides a pain-free experience for all users, from administrators and managers to learners undertaking training.
User satisfaction guaranteed
Branded, dedicated multi-channel support ensures a smooth learner journey, reduced downtime, and a decreased need for internal resources.
Pain-free platform
An easy-to-use, learner-centric LMS encourages high adoption rates and provides a pain-free experience for all users, from administrators and managers to partners undertaking training.
Global delivery at the click of a button
Unique translation tools allow for translation to over 100 languages in real-time. Not just the courses and narration, but the learning platform too.
Advanced
reporting
Track, monitor and gain insight into partner knowledge to identify areas for growth with an impressive selection of powerful standard or bespoke reports.
User satisfaction guaranteed
Branded, dedicated multi-channel support ensures a smooth learner journey, reduced downtime, and a decreased need for internal resources.
Build and Reinforce a Stronger Customer Base.
Talk to us to see how the best customer training LMS can support your training objectives.
Need Help?
Your questions nswered
Customer training is a method to help your customers market and sell their products or services more effectively. Training can be delivered in a variety of formats, covering anything from onboarding processes and product tutorials, to providing customers with the education, materials and information required to meet goals and targets.
Customer training provides essential information to equip your customers with the knowledge they need to effectively sell your product. A fully optimised, seamless customer experience adds value to your brand by increasing customer and end-user satisfaction and improving engagement and retention rates.
Unlike end-user training, customer training covers similar elements to channel partner training. A strong customer training program will focus on the brand and products they are supplying, information on various competitors on the market, and continuous company updates.
To appropriately set up a customer training programme, it’s best to focus on five key areas:
- What your program goals are.
- What technology you will use to deploy your training.
- How you can design learning that is useful and engaging.
- The method and timing of how you will deliver the program to customers.
- After launching your training, how you can gather feedback and respond to it to continuously improve and evolve your program.
The objectives of customer training are to educate your customers to sell your products, gain a competitive edge and increase overall sales for your company. This is achieved by providing them with extensive information surrounding your product and service.
Effective Solutions
Case studies
Discover our real-life success stories, designing and delivering effective training solutions to global audiences.
Let's get started
Talk to a customer training expert
Lloyd Smith
Managing Director at Wahoo Learning, Lloyd has been working in digital industries since 2004. Focusing on customer relationship solutions in his early career, he moved to learning solutions and has never looked back.
Having created numerous successful training solutions on behalf of clients in the US and Europe, Lloyd has the experience of what it takes to deliver a solution that meets the complex needs of customers. With a passion for new and emerging technologies, he is always looking at how these can benefit companies and learners alike.
It’s not all work though. Lloyd can often be found sailing on the local lake, and with two energetic young boys, he rarely has a moment to rest!
Resources
News & Views
Deepen your knowledge with articles, infographics, white papers, product news and more. Become your own training expert.
A Step-by-Step Guide to Implementing Training for Channel Partners
What is Customer Training?
4 Common Problems You May Encounter When Designing a Customer Training Program
