WahooLMS

The Best Customer Training Software

Provide your customers with a catalyst to boost growth through a focused, value-driven customer training program.

Our top-rated customer training software breaks free from the confines of traditional learning, offering a more immersive and intuitive training solution.

Experience an innovative approach to learning with WahooLMS, the best LMS for customer training.

Book a demo to transform your customer training experience:

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ACHIEVE YOUR TRAINING OBJECTIVES

Align Your Goals and Encourage Success with Customer Training

Communicating features, benefits and value gives your customers everything they need to promote and sell your product over competing brands.

Our purpose-built customer training LMS is crafted with a singular focus – you and your customers.

Every characteristic of our system and managed services is meticulously designed to bolster engagement, simplify the learning journey and deliver on training objectives effortlessly.

a 'done for you' approach

Benefit from a Bespoke Managed Learning Management System

Key Features & Benefits of our Customer Training LMS

Successful Training

Why Use an LMS for Customer Training?

Aligning your goals encourages success. Communicating features, benefits and value gives your customers everything they need to promote and sell your product over competing brands. The best way to do this is with a dedicated customer training LMS.

Build reputation

Ensure consistent messaging and develop a reputation for nurturing and supporting your partners.

Accelerate success

Offer the tools and training needed for your customers to onboard successfully, hit the ground running and sustain growth.

Encourage loyalty

Develop and sustain unrivalled, trusted partnerships that are mutually beneficial.

Boost revenue streams

Aligned goals and increased knowledge allows your customers to drive product sales.

Increased efficiency

Reduce travel time and expenses while easily reaching global customers through online training delivery which can be delivered from a centralised location quickly and easily.

Ultimate flexibility

Online training is available on demand allowing customers to take part in learning at any time, from anywhere, without the need to interrupt their schedules.

Rapid scalability

Whether new or existing partnerships, support your entire channel by rolling out translatable, global training quickly and easily. 

Strategic growth

Easily view gaps in knowledge and identify areas for upselling or upgrading using intuitive monitoring and measurement tools.

Accelerated onboarding

New customers are rapidly equipped with everything needed to expertly market and sell your product, allowing them to hit the ground running and start achieving sales.

Need Help Choosing the Best Solution for Your Needs?

Download Our Ultimate Buyer's Guide

Choosing the Right LMS for Customer and Partner Training

Solving Challenges

Solve Common Customer Training Challenges

New customers are rapidly equipped with everything needed to expertly market and sell your product, allowing them to hit the ground running and start achieving sales.

Challenge: Time, expertise and resource constraints in developing and managing training.

Solution: Wahoo Learning’s Customer training software and training delivery services eliminate the need for additional internal resources.

Challenge: Training multiple customer employees in global locations.

Solution: Unique translation tools for seamless communication and engagement and robust tracking and analytics for real-time insights.

Challenge: Equipping customers with the right knowledge and skills for success, quickly and at the point of need.

Solution: Efficient onboarding, personalised learning paths, targeted content delivery, ensuring customers receive training for enhanced productivity and performance.

Challenge:Delivering consistent, standardised training to a growing customer network.

Solution: A centralised, cloud-based platform for accommodating a large user base worldwide and storing and updating training materials.

Challenge: Tracking training and ensuring compliance and certification requirements for customers.

Solution: Robust reports and tools for custom assessments, certification tracking and automated renewal reminders.

Challenge: High costs associated with delivering training face-to-face, including travel, time and material production.

Solution: Online training delivery via the WahooLMS to global, multi-level audiences at the click of a button.

Successful Training

How Does Wahoo Learning Support Your Training Program?

Our responsive features, services and solutions are specifically designed to build and manage successful customer training programs.

Hassle-free administration

Run your training program with no internal resources required. Managed learning services reduce the time and effort needed to administer and manage training programs successfully.

Pain free platform

An easy-to-use, learner-centric LMS encourages high adoption rates and provides a pain-free experience for all users, from administrators and managers to learners undertaking training.

User satisfaction guaranteed

Branded, dedicated multi-channel support ensures a smooth learner journey, reduced downtime, and a decreased need for internal resources.

Pain-free platform

An easy-to-use, learner-centric LMS encourages high adoption rates and provides a pain-free experience for all users, from administrators and managers to partners undertaking training.

Global delivery at the click of a button

Unique translation tools allow for translation to over 100 languages in real-time. Not just the courses and narration, but the learning platform too.

Advanced
reporting

Track, monitor and gain insight into partner knowledge to identify areas for growth with an impressive selection of powerful standard or bespoke reports.

User satisfaction guaranteed

Branded, dedicated multi-channel support ensures a smooth learner journey, reduced downtime, and a decreased need for internal resources.

Build and Reinforce a Stronger Customer Base.

Talk to us to see how the best customer training LMS can support your training objectives.

Need Help?

Your Questions Answered

Customer training is a method to help your customers market and sell their products or services more effectively. Training can be delivered in a variety of formats, covering anything from onboarding processes and product tutorials, to providing customers with the education, materials and information required to meet goals and targets.

Customer training provides essential information to equip your customers with the knowledge they need to effectively sell your product. A fully optimised, seamless customer experience adds value to your brand by increasing customer and end-user satisfaction and improving engagement and retention rates.

Unlike end-user training, customer training covers similar elements to channel partner training. A strong customer training program will focus on the brand and products they are supplying, information on various competitors on the market, and continuous company updates.

To appropriately set up a customer training programme, it’s best to focus on five key areas:

  1. What your program goals are.
  2. What technology you will use to deploy your training.
  3. How you can design learning that is useful and engaging.
  4. The method and timing of how you will deliver the program to customers.
  5. After launching your training, how you can gather feedback and respond to it to continuously improve and evolve your program.

The objectives of customer training are to educate your customers to sell your products, gain a competitive edge and increase overall sales for your company. This is achieved by providing them with extensive information surrounding your product and service.

Effective Solutions

Case Studies

Discover our real-life success stories, designing and delivering effective training solutions to global audiences.

New Software Rollout: eLearning Content Production

Reaching Global Markets: Building Product Awareness

The Perfect Transition: A Move to Online Training

Localised Support: Customer Support Service

Global Knowledge Sharing: Channel Partner Training

Let's get started

Talk to a Customer Training Expert

Lloyd Smith

Managing Director at Wahoo Learning, Lloyd has been working in digital industries since 2004. Focusing on customer relationship solutions in his early career, he moved to learning solutions and has never looked back.

Having created numerous successful training solutions on behalf of clients in the US and Europe, Lloyd has the experience of what it takes to deliver a solution that meets the complex needs of customers. With a passion for new and emerging technologies, he is always looking at how these can benefit companies and learners alike.

It’s not all work though. Lloyd can often be found sailing on the local lake, and with two energetic young boys, he rarely has a moment to rest!

Resources

News & Views

Deepen your knowledge with articles, infographics, white papers, product news and more. Become your own training expert.

external partners

A Step-by-Step Guide to Implementing Training for B2B Customers and Channel Partners

The success of a training program isn’t defined by a single action but by a series of well-orchestrated steps that commence during planning and extend well beyond launch. In this blog, we lay down a comprehensive guide to achieving just that.
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What are the Best Practices for Customer Training?

Here, we will delve into the many benefits of customer training and share some of the best practices to implement it. Additionally, we will discuss the role of Learning Management Systems (LMS) in delivering effective customer training programs.
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What is Customer Training?

In this blog, we will explore the concept of customer training in B2B businesses, its benefits, and how to create an effective training program. We will also discuss the challenges businesses face when implementing customer training programs and how to overcome them, providing you with insights and strategies to create impactful customer training programs that drive business success.
common problems designing customer training programme

4 Common Problems You May Encounter When Designing a Customer Training Program

Let’s face it – the path to designing a successful customer training programme comes with hurdles. How do you secure the required budget and proper resources? How do you harness the expertise needed to design an effective programme? How do you determine partner engagement?
customer training success

4 Examples of Customer Training Success

Customer training programmes have introduced new heights of knowledge – an increasing number of organisations are now adopting the educational approach and reaping the results of higher sales, more loyal customers, more valuable feedback, and greater levels of partner engagement.

learn more

Discover How we Solved CommScope's Partner Training Challenges