Training your channel partners, while hugely beneficial for both your organisation and your network, does come with its challenges. In this article, I want to go over some of the barriers to the success of channel partner training and how to address each one, based on our experience working with countless organisations for the past 20 years.
Learning Management System
Discover how Totara Learn and Wahoo Learning provide a learning platform with limitless possibilities, seamless integration and advanced capabilities.
We offer a Bespoke Managed LMS Solution
We create a tailored service, designed to meet your budget requirements and business objectives. Our bespoke approach allows you to pick from different theming options as well as ongoing management services. Bespoke plug-ins can also be added to your LMS without affecting the core code, keeping costs low and ensuring reliability.
You can choose between the two options we have available for you: A managed LMS or a non-managed LMS. A managed LMS lets you decide how involved you want to be with the administration and management of your programme. A non-managed LMS, on the other hand, puts you on the driver’s seat and allows you to take control of how you want your programme to run from installation to course management.
A partnership that delivers
Wahoo Learning is a Totara Alliance partner and we provide the market-leading Totara Learn learning management system and learner experience tools to our customers. With 16 million learners across 1,800 organisations you can be confident you are in good company.
Built upon market-leading learning management system, Totara Learn, Wahoo Learning has developed a suite of LMS add-ons and tools we like to call COMPASS. Making learning management manageable, we bring advanced features designed to push your training beyond your business.
Rich in features and fully-customisable, our solution allows you to build and deliver successful training programmes to partners, customers, staff and more.
Totara Learn is fully optimised for delivery across multiple platforms, allowing it to be used anytime, anywhere.
Out of the box Totara Learn allows learners to tailor their learning journey through the use of personal customisation tools.
A blended learning approach is fully catered for. Integral functionality can be used to manage training from external providers including support for face-to-face and online learning events.
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Totara Learn integrates with systems to keep compliance data in one place, optimising both workflows and user experience.
Create positional, organisational frameworks and automatically map and assign learning to individual job roles, management levels, departments, and teams. Guide learners based on competency, skill level and job role.
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Simple administration tools and layouts allow for the automation of many admin tasks and encourage the use of the valuable tools available to enhance the front and back end experience.
Customisation isn’t just about the brand. Totara Learn has been designed to give full control over all aspects including layout, look and feel, and functionality.
How COMPASS enriches your LMS experience
While Totara provides the fully-featured LMS solution, Wahoo Learning COMPASS provides a set of advanced add-ons that enrich the learner experience and allow us create bespoke packages, designed to meet your budget requirements and business objectives.
Who can benefit from our Managed LMS solution?
Manufacturing facilities often have complicated processes that require a steep learning curve from employees. There are also strict regulations that must be upheld. Our LMS gives you the avenue to deliver consistent and engaging training to your team, identify skill gaps, and remedy any compliance issues.
For your franchise chain to continue growing, a successful transfer of knowledge is crucial. With our solution, you’ll be able to provide training courses for both franchisor and franchisee on a platform that can incentivise people to learn the skills needed to do their jobs correctly, educate your partners about your products, build confidence with your brand, and ultimately, increase profit.
From midsize to enterprise corporations, our managed LMS is an end-to-end solution that can help you strategically recruit, manage, onboard, and train your employees and external audience. You’ll also be able to create programmes that can further develop their skills to improve your processes, strengthen your brand, and improve sales.
As a customer-facing industry, businesses in the retail sector face unique challenges like high turnover rates and rapidly changing business environments. An LMS solution like ours makes it easy for your HR department to train new recruits, motivate your employees to learn excellent customer service, and adapt to market changes by passing down information on new products, sales tactics, and marketing strategies.
Organisations in the public sector are often placed under great scrutiny. Efficiency needs to be a top priority, as budgetary concerns and ongoing consolidation shift under changing political climates. Our managed LMS can help you deliver cost-efficient, high-impact results for your professional development, talent recruitment, and retention—all working within the necessary legal parameters.
How we support your journey
We appreciate that objectives and budgets vary from organisation to organisation. Our bespoke approach allows you to pick from different theming options as well as ongoing management services.
We have developed a solution which allows us to reduce implementation and deployment time. Bespoke plug ins can also be added to your LMS without affecting the core code, keeping costs low and ensuring reliability.
From the offset, our account manager will get to know your organisation and understand the training challenges you face, including your objectives and outcomes, to ensure our solution ticks all the boxes.
You have worked hard to create a brand identity that your customers know and trust. We work closely with you to match your brand, extending that reputation to your learners.
Our expert Instructional Designer’s know how to gather relevant knowledge and information which enables them to build a suite of high-quality eLearning.
From the initial stages of design, through to programming, we have the skills, knowledge and experience to deliver all your learning and development needs and exceed expectations.
What does our implementation process look like
Your questions answered
What is a Learning Management System?
An LMS is a Learning Management System – a business tool created to track, monitor and record employee learning on a corporate level.
Initially LMS’s captured quite basic information such as whether training had been completed and did the employee pass or fail. As purely data capture tools not much thought was ever given to the user experience for LMS’s for both the learner or the administrator.
However, times have changed, and Learners are demanding more from their LMS. Learners perform better when they feel engaged, and so modern LMS’s will support engagement, social learning and performance management.
What is the difference between an LMS and an LXP?
A learning experience platform (LXP), on the other hand, focuses on creating personalised learner experience through curated content. Everyone contributes the content that they want to learn, from the HR to the field sales agent to the front desk team. This is also a relatively newer term.
One solution is not better than the other, as your choice will ultimately depend on which one will best support your organisation’s needs. An LMS is better suited for a predetermined training that follows specific steps for it to attain its goal (e.g. compliance), while an LXP works best with organisations that want to give learners free rein to pursue their own professional development.
What is the difference between LMS and eLearning?
eLearning is a course, a programme, or a degree that works outside the four walls of a traditional classroom. These are delivered online but can still retain interactivity with trainers and fellow learners. An LMS is a solution that allows organisations to create these courses, adding elements of gamification, interactivity, engagement, and customisation.
Think of eLearning as a lesson, an individual piece of learning, while the LMS is the platform where that lesson is stored and holds a record of how the learner performs in that lesson.
What is gamification in an LMS?
Another form of gamification is earning points for completing tasks in the LMS, whether for having the most training courses finished, completing training in the quickest time, or having the highest assessment score. The creation of leader boards aims to encourage competition between learners.
An extension of this form of gamification is to incentivise employees by converting points into rewards. That could be points to spend in an online shop, redeem against external training courses, or vouchers for weekends away. Organisations use this type of gamification to foster brand or programme loyalty.
What kind of support do you offer?
What if I already have content?
Do you offer off-the-shelf content?
Can I sell my training?
The platform allows you to segregate training created for your employees and training you want to sell to your customers, channel partners, supply chain, and contractors.
Can you support an organisation of any size?
What industries do you serve?
Is the platform adaptable and customisable?
I’d like to brand the LMS with our Company colours and Logos, is this possible?
What format should these training materials be in?
Does it come with easy progress tracking & reporting?
Over the years, we’ve heard from so many organisations that are unhappy with their learning management system (LMS). What looked like a great deal all those years (or even months) ago, with all the possible bells and whistles included, now suddenly doesn’t look so appealing. So why do so many organisations get it so wrong? Surely it shouldn’t be so hard to find an LMS that just does what you need it to do?
Learning and development is a key component of a successful organisation, but not every organisation has the resources necessary to fully invest in training. Managed learning services provide the scaffolding required to achieve training goals. Here we seek to explain how these services can be used to help make your online training programme a success.
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