Why Wahoo Learning is the Training Partner You’ve Been Looking For

18th October 2021

Posted in Insights
Business partnership meeting in office

Table of Contents

Here is everything you need to know about Wahoo Learning, how we work and how we can support your organisation’s training requirements.

Who is Wahoo Learning?

To put it simply, Wahoo Learning is a managed learning services provider that offers an end-to-end solution to delivering online training programmes.

Our specialism is delivering these programmes to your external sales networks, for example, distributors, resellers and installers.

From initial planning and onwards, we have the in-house skills, expertise and industry insight to successfully develop, deploy and manage your customer or channel partner training programme.

Our services and supporting LMS are there to solve the three major challenges that organisations come across when implementing online training programmes:

Lack of resources: Our solution reduces the internal resource requirement. We focus on the programme and then keep it updated.

Lack of expertise: Our experts are on hand to manage the solution, optimising the programme and ensure maximum return on investment.

Lack of ongoing budget: Full finance management services to enable training monetisation. Create and manage a revenue-generating or potentially self-funding programme with no internal resources.

What do we offer?

Ultimately, we help organisations solve budget and resource challenges associated with successfully training channel partners using our specially designed Learning Management System and unique management and support services.

Why did we develop our range of services?

Through our work with our customers, we knew there was a market for outsourced training programme management. Each of our services had been developed to help our customer, American global network infrastructure provider, CommScope, overcome the challenges they were facing with its partner training programme.

The CommScope Infrastructure Academy (CIA) was developed before so many LMSs’ were on the market, therefore it is optimised for external training rather than internal which most LMS are. From the CIA, the WahooLMS was developed.

But our LMS is quite unique when compared with others, in that we aim to build a package that encompasses the whole service and, if possible, enable it to be self-funded. This reduces the bottom line for our customers, while still delivering the high-quality service their students, customers and partners expect.

Working with CommScope (and others!) proved to us that training programmes are more than just ‘set and forget’, they take constant management and optimisation to ensure they are running at the highest possible level. The management takes up a lot of time and resources.

Who is Wahoo Learning for?

The Wahoo Learning team are expert in delivering external training programmes to the likes of channel partners, customers, distributors and franchises.

We’re a good fit for….

Organisations (whether domestic or global) that manufacture technical products that are sold through external channels.

These channels could be affiliate partners (who get a commission on each purchase), resellers, value-added providers (who typically bundle your product with their own), or another external entity that is not employed directly.

If you see learning as an add-on feature of your offering to support customers, but do not want a large internal resource to operate the training programme, that is where our strengths lie.

We’re not a good fit for….

If the primary function of your training programme is to train internal employees or if you are just looking for an LMS and you either have or plan to have a full team internally to manage, support and optimise your programme, then our platform would not be a fit.

What results can you expect to see from the partnership?

  • Successful training programme with very little input required
  • Reduction in resource requirement for training programme management
  • Reduced overheads for training programme management
  • Reduction in costs for overall training programme running
  • Greater insight into the success of your programme through reporting and monitoring
  • Greater educated partner base
  • Increased partner satisfaction
  • Better-supported learners, leading to higher course completion and satisfaction rates
  • Continual improvement in the quality of the programme through updated material

How long does it take to get up and running?

Once contracts are in place, the setting up of a fully customised training platform (LMS) only takes a matter of weeks. That’s because we don’t need to build the LMS from scratch. Your solution is built upon the tried and tested WahooLMS platform that’s been used to train hundreds of thousands of students to date. We then customised it to meet your brand requirements and deploy it to match your network.

During this setup time, all of the management services, including programme management and learner support, are also established and refined to your requirements.

If learning content is to be designed from scratch, the time taken to deploy all courses is dependent on the level of design work required from us. However, if you have pre-designed content, in the correct format, it can be added instantly.

We always recommend launching your programme with a small set of your highest priority course content first and then building on this over time. This initial content can be constantly improved and enhanced using feedback from your partner base.

What happens when we start working together?

So, you’ve signed your contract…now what…

We take a further, detailed look into your requirements, how you want the solution set up, how the support services would work for your audience, and if there are any specific hosting requirements for your organisation.

Then we will go away and build your solution based on those requirements. If there is course content to be produced, there will be a separate kickoff meeting with draft material provided for review.

Once we have developed the learning platform, we then undertake internal testing (with the opportunity for you to give feedback) and provide you with a private view of your solution for your internal testing. We will then work together on a ‘launch and go live’ plan which includes any data migration and integration requirements.

As soon as we’re ready, we go through final testing, final review and sign-off.

Ready to talk about working with us? Let’s get started! You can get in touch with us HERE

We’ll be in touch soon to discuss your requirements. 


Get the latest news

For all the latest news and industry insights simply sign up today - it’s spam free!

Related Posts

You may also enjoy


Why Online Training Fails: 10 Common Pitfalls (and How to Avoid Them)

Maybe you have launched a training program and it’s not reaching its goals, or you are looking at launching a training program, you are aware of some significant challenges and you don’t want it to fail. Whichever group you fall into, this blog is written to help you understand what can make your training program fail and the steps you can take to make sure it doesn’t happen to you.
Businessman in Control of White Rock: A Promising Startup Concep

What is Customer Training?

In this blog, we will explore the concept of customer training in B2B businesses, its benefits, and how to create an effective training program. We will also discuss the challenges businesses face when implementing customer training programs and how to overcome them, providing you with insights and strategies to create impactful customer training programs that drive business success.
Customer Relationship Management, Businessman use tablet with global structure customer network technology, Data exchanges development. customer service, social media. digital marketing online.

A Guide to Successful Channel Partner Management

Implementing effective channel partner management strategies is essential in order to be successful and navigate the significant challenges presented by managing channel partners, such as the misalignment of goals, inconsistent messaging and inadequate communication. Whether you’re just starting a channel partner program or looking to optimise your existing program, this blog will provide valuable insights into how to manage channel partners successfully, some of the common challenges faced when managing channel partners and practical strategies to overcome them.
Surreal landscape with a split road and signpost arrows showing two different courses, left and right direction to choose. Road splits in distinct direction ways. Difficult decision, choice concept.

Outsourcing vs In-House – Which is Best for Delivering Your Training Program?

In the early stages of training programme development, planning how you intend to support, maintain and manage it is the key to its success. For this, there are generally two options: outsourcing to a specialist or keeping it under one roof in-house. However, deciding how to move forward isn’t clear cut. Many factors can impact the decision. We are not about to tell you to outsource to us. It’s about us helping you explore your options and make the right choice for your requirements.
Achievement and Business Goal Success Concept - Creative business people with icon graphic interface showing employee reward giving for business success achievement.

How to Ensure Channel Partner Success

To build a successful partner channel program, it’s important to carefully manage and nurture the vendor/partner relationship throughout its journey. Several key components must be considered to ensure a successful channel partner program, which includes understanding your channel partners, providing a top-quality onboarding process, ongoing communication, and measuring success.  
Knowledge transfer. Business knowledge management. Building wood blocks on table.

4 Popular Training Delivery Methods (and where to use them)

While more companies recognise the benefits of providing a training program to their teams, it is important to acknowledge and evaluate the different methods available. We’ve written this blog to explore what methods of training delivery are available, the benefits of each one and where they are best used.