Everything you need to know about the WahooLMS

Published: 13th January 2022

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Whenever we make a decision to purchase a new product or service, we all have questions. Choosing the right LMS for your organisation can be a difficult decision, especially as there are so many options on the market.

We’ve written this blog to save some of the guesswork and answer any questions you may have ahead of your decision.

The WahooLMS has been specifically created for training external audiences so it’s important to us to explain the how, why and what.

By the time you have finished reading, you will have a clear idea of whether it’s the right fit for your training programme objectives.

Read on to learn more….

What’s included?

We could give you a list of features (which we will do at the end), but an explanation of what’s included and why is much more useful.

From working with global organisations for over 20 years, as you can imagine, the training landscape has changed hugely. What was classroom training is now eLearning – a much more cost-effective, flexible way of delivering training.

The Wahoo LMS features are all designed with a specific purpose in mind. Delivering training to learners outside of your organisation. The likes of channel partners, distributors, resellers and franchisees.

The platform has been developed to include the following features alongside many of the standard LMS features you would expect to find:

  • Intuitive dashboard
  • A full and searchable course catalogue
  • Programmes pages that display complete course categories
  • Fully integrated eCommerce function
  • Customisable subscriptions, promotions and discounts
  • Order history and account management
  • Rich self-paced course features
  • SCORM training material
  • Quizzes and assessments
  • Embedded or downloadable videos
  • Downloadable support material
  • Integrated wiki
  • Feedback surveys
  • Learner notes
  • Classroom and blended course management
  • Customisable certification and badging programmes
  • Full integration with software and single sign-on options
  • Detailed and customisable reporting
  • Customisable hierarchies

Going one step further, and what sets us apart, is that we offer a fully managed service

To put it simply, we look after the delivery of the entire training programme, including LMS administration, set up, user and learner support and function.

The unique service is designed to reduce the time, budget and resource requirements it takes to run a successful, value-driven and revenue-generating programme.

Related resource: Everything you need to know about our managed learning services

Who is it for?

A good fit for you if…

  • Your objective is to train your external networks – including channel partners, customers and franchisees.
  • You want to offset the cost of your training programme by selling your courses.
  • You see the learning as an add on feature of your offering to support customers but do not want a large internal resource to operate.
  • You want to build a self-funded or revenue-generating programme.

Not a good fit if…

  • You want to train internal employees.
  • You already have in-house training programme management expertise.
  • You have a Learning and Development team in place to support and manage your programme.
  • You don’t want to create additional revenue by selling your training.

Why did we develop it?

The platform was initially developed to meet the changing needs of organisations wishing to train global, external audiences.

It has gone through many iterations since its conception 20 years ago. It continues to be relevant and developed now because it is the only LMS platform available, designed specifically for the external partner training market.

Each and every feature has been carefully thought out and developed to ensure it satisfies the needs of both the users and administrators and the learner.

What challenges does it solve?

Delivering training programmes with an LMS to external organisations and their employees comes with a unique set of challenges. Unlike standard LMS’s used for training internal employees, this type of LMS must take into account servicing organisations of varying sizes and setups.

When creating a training programme with the goal of selling courses to help fund the programme, the eCommerce features are important. Learners need to feel confident that they are purchasing the correct courses and that payment is safe and secure.

In addition, where a channel partner programme is in place and training is used to complement this, the tracking and reporting data is of even higher importance.

If you partner with us to deliver your programme, we can help you solve any challenges you face. You tell us your L&D challenges and we’ll work with you to solve them with ease.

Whether that’s the addition of new LMS functions or additional administration services, our team are experts in developing solutions that help our customers experience a smooth journey.

Related resource: Learn about our work with CommScope

Related resource: 9 challenges of managing an LMS

Is it customised to the needs of my organisation?

Yes! Although the LMS provided is a standard out of the box solution, it can be branded and configured as required.

Where additional custom changes are required, these can be accommodated and built into the development phase of the LMS.

Each managed service is also built to the exact needs of each programme.

We understand there is not a one size fits all approach to this type of training, so we work as flexibly as possible to ensure the finished product exceeds expectations.

How much does it cost?

The cost associated with each platform deployment varies greatly and is dependent on the unique requirements of each customer. For more information on our pricing tiers and options, please click here.


When launching a training programme to an audience outside of your organisation, having the right tools in place to maximise its effectiveness is crucial.

Before deciding on a platform, it’s also important to realise the capabilities of your team and how the training programme will be maintained, managed and continually improved.

If you want to learn more about selecting the right LMS for your needs, download our guide: Choosing the right LMS for customer and partner training: A Buyer’s Guide

Ready to talk about partnering with us to deliver your training programme? Or, if we haven’t quite answered all your questions, give us a call on 00 44 (0) 1460 279927 get in or touch with the Wahoo Learning team here.


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The author - lloyd smith

The author - Lloyd Smith

Lloyd is the Managing Director of Wahoo Learning. He has a passion for the learning technology industry, particularly the latest innovations and technologies.

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